> This page is for Revenue Guard.

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://revenue-docs.creliohealth.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://revenue-docs.creliohealth.com/_mcp/server.

# Crelio (LiveHealth) sync

If your organization runs on a CrelioHealth LiveHealth lab, you can connect it to Revenue Guard and pull the lab's insurance master directly into your payers — so you don't have to create payers by hand.

## Onboarding a lab

Connecting a lab is a one-time step per organization.

#### Provide your lab's public key

Enter the LiveHealth lab public key that identifies your lab. You can find this public key in your LiveHealth lab settings — it is the source of truth for linking your lab.

![LiveHealth lab public key](/_fern-files/_img/6389b3965845c1a368ea8d28240728ba83bd6e02db2835e71498122c7c21b3db.webp)

#### Verify ownership

Confirm the connection with your LiveHealth lab-user credentials. Once verified, the lab is linked to your organization.

![Crelio onboarding](/_fern-files/_img/6479f38f8bec0a2a78eba163e058cec7b2f0be1b068d05b18458d150b65b9f7a.webp)

Each organization links to a single LiveHealth lab. The link stores the lab and lab-user details and is used by insurance sync to know which lab to pull from.

## Syncing insurances into payers

Once a lab is linked, you can import its insurances as payers from the **Crelio Sync** page.

#### Start a sync

Trigger a sync for the active environment. The import runs asynchronously, so the page returns immediately and tracks progress.

#### Watch progress

The sync job moves through `queued` → `running` → `completed` (or `failed`), reporting how many payers were created and updated.

#### Review the imported payers

Imported insurances appear in [Payer Master](/payers) for the active environment, ready for policy documents and rule extraction.

![Crelio Sync](/_fern-files/creliohealth.docs.buildwithfern.com/cc596961d248350345ea3e34e87ce6bd102273961e48fb2f5e971924e7432be1/docs/assets/screenshots/placeholder.svg)

> **Note**
>
> The lab link is set once per organization, but insurance sync is environment-scoped — run it in each environment where you want the imported payers to appear.